Post by jobdesire12 on Feb 23, 2012 2:59:08 GMT -5
The corporate culture of India is very different from that of the US firms: elders are usually respected in India, and employees in Indian firms rarely call their superiors by their first name. But once you join a BPO firm, you are part of an American company. So, the lowliest employee in a BPO company addresses his boss by his first name, and in most cases, the name is an Americanized version of the Indian name.