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Post by edinburgh007 on Nov 17, 2011 8:20:07 GMT -5
Break fix IT Support is very common in the services industry. This service is also called as "Time and Material IT Support". In this type of services customers pay for the material (Hard Drive, Memory, Computer, etc.) which provided to solve the problem and as well as the technician is also paid according to its pre-defined hourly rate.
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