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Post by kolaveri007 on Dec 1, 2011 5:06:26 GMT -5
Typically, a secret shopper company’s clients are private businesses such as retail stores, movie theaters, or restaurants. These companies typically wish to increase profits by improving their customer service. In the United Kingdom, the government also contracts with secret shopper companies to evaluate how local authorities and non-profit organizations treat their patrons.
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Post by francesseymour on Oct 22, 2013 3:48:34 GMT -5
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